Return & Refund Policy

Return Eligibility and Timeframe

Mrs. Meyer's Clean Day allows customers in the United States to request a return within 14 days of receiving their order. To be eligible for a return, items must meet the following conditions:

Unused and in original condition
Include original packaging whenever possible

How to Initiate a Return

To begin the return process, please email us at floriannupi513@gmail.com with these details:

Your order number
The specific item you wish to return
The reason for your return

Do not ship any products back before receiving clear return instructions from us.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us immediately by email. Please include photos of the issue along with your order details so we can evaluate the problem and provide a solution.

Return Shipping Responsibilities

Unless your return is due to a damaged, defective, or incorrect product, you are responsible for covering the cost of return shipping.

Refund Processing

Once we have received and inspected your returned items, we will notify you about the approval status of your refund. Approved refunds are typically processed within 5-10 business days and will be credited back to your original payment method.

Please note your bank or payment provider may require additional time to post the refund to your account.

Order Cancellation

If you wish to cancel an order, contact us within 24 hours of placing it. Cancellations cannot be guaranteed after orders have been processed or shipped.